Customer Stories 1

Managed Security Services on AWS environments provides key customer success stories.


SERVEONE (www.serveone.co.kr)

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Customer about:
 SERVEONE is a strategic purchasing management business that purchases and manages consumable materials with high administrative purchasing costs based on online and IT solutions for our client's businesses to provide cost reduction and enhance efficiency and transparency through our one-stop purchasing solutions.

 With the best infrastructure in the industry and continuous investments, in 2001, we established our own logistics hub center in Gumi, North Gyeongsang Province for the first time in the industry, and we are now building and operating a nationwide logistics network based on the nine largest logistics centers in the industry.

 In 2005, we also entered the Chinese market for the first time in the industry and currently operate Nanjing and Guangzhou subsidiaries and branches in Tianjin, Yantai, Shanghai and Beijing. In addition, we have established subsidiaries not only in Vietnam and Indonesia, but also in Poland/Hungary, and the United States to provide global purchasing management services.

 As we provide global services, security also needed more consideration.

Challenge:
 SERVEONE, a global procurement leader, offers customized online and IT solutions to improve cost efficiency and operational effectiveness. However, its rapid digital transformation and global expansion have introduced complex security challenges.

  1. 1. Heightened Importance of Customer Data Protection
    • - SERVEONE handles a large volume of sensitive customer data, making any breaches or thefts a major risk to its reputation and finances.

  2. 2. Increased Attack Surface Due to Traffic Growth
    • - The platform's rapid growth has expanded its exposure to cyber threats. Operating globally also requires adherence to diverse regulations while maintaining strong security.

  3. 3. Evolving Cyber Threat Landscape
      - Interconnected systems across global branches expose SERVEONE to advanced threats like ransomware and phishing, adding layers of complexity due to its international presence.

 These security challenges go beyond simple technical issues and pose critical risks to SERVEONE’s business continuity and reputation.Addressing these issues with robust security solutions and systematic management has become essential for the company’s sustained growth and operational stability.

How SERVEONE Resolved with
 SK shieldus designed a multi-layered security architecture that combines AWS native services with advanced third-party solutions to effectively address SERVEONE’s security challenges. This provided a robust, scalable, and high-performance security system suitable for SERVEONE’s complex global operations.

  1. 1. AWS Network Firewall IPS
    • - Core Functionality: Acts as the primary defense line, providing stateful traffic filtering and advanced intrusion prevention.
      - Advanced Technological Elements: Implements custom rule sets using machine learning (ML)-based anomaly detection, dynamically adapting to new threats. Geo-restriction policies were also integrated to reduce exposure to region-specific attack vectors. This strengthened the security at the application layer, ensuring uninterrupted operation of SERVEONE’s one-stop purchasing platform.

  2. 2. Web Application Firewall (WAF)
    • - The platform's rapid growth has expanded its exposure to cyber threats. Operating globally also requires adherence to diverse regulations while maintaining strong security.

  3. 3. Host-Based Intrusion Prevention System (Host-Based IPS)
    • - Core Functionality: Installed on SERVEONE’s critical servers, providing detailed security by monitoring and controlling inbound and outbound traffic at the host level.
      - Advanced Technological Elements: Utilizes behavioral analysis and signature-based detection to identify both known and unknown threats. A centralized management interface allowed for streamlined policy enforcement across SERVEONE’s distributed server environment. It enhanced endpoint security with minimized false positives and improved system integrity.

Outcomes of the Project & Success Metrics

  1. Outcomes of the Project


  1. 1. Enhanced Security Framework
    • - Successfully designed and implemented a multi-layered security framework tailored to SERVEONE’s global business environment by utilizing AWS Network Firewall IPS, WAF, and Host-Based IPS.

  2. 2. Business Continuity Assurance
    • - Ensured SERVEONE's global business continuity by addressing sensitive data protection and managing attack surface issues caused by traffic increases.

  1. Success Metrics


  1. 1. Project Performance Indicators
    • - 100% Security Requirements Met: Clearly met SERVEONE's key security requirements.
      - No Service Interruptions: The implementation of security solutions did not disrupt SERVEONE’s business operations.
      - Threat Detection and Blocking: AWS Network Firewall IPS and WAF consistently detected and blocked configured threats.

  2. 2. Operational Efficiency Metrics
    • - Cost Savings: Reduced operational costs by leveraging a combination of AWS native services and third-party solutions.
      - Reduced Management Time: Streamlined security operations by SK shieldus, decreasing the time required for management and monitoring.


 These outcomes and success metrics have contributed to enhancing SK shieldus’s service quality and increasing its competitiveness in the global market.

Lessons Learned:
  1. 1. Understanding the Complexity of Global Business Security
    • - For global companies, differences in regional regulations, IT environments, and network structures mean that a single security solution cannot meet all requirements. This highlighted the importance of customized security solutions.

  2. 2. Importance of Pre-identifying Security Requirements
    • - Close communication with the client and thorough analysis of their detailed requirements allowed for an efficient design and implementation strategy from the early stages of the project. This reaffirmed that this is a critical element for a successful outcome.

  3. 3. Need for Proactive Approach to Address Expanding Attack Surfaces
    • - In environments where increased traffic leads to a broader attack surface, the importance of proactive security measures was emphasized over reactive responses. This approach ensured the continuity of the client’s business.

 Through this project, SK shieldus strengthened its position in the global market while further enhancing its expertise in addressing diverse security challenges.